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Frequently asked questions

What is Supaplan?+

Supaplan is an AI-powered personal calendar companion for executives, frequent travelers, and digital nomads. Its AI assistant actively manages your schedule — rescheduling meetings, booking appointments, and surfacing meeting context — via natural language through the app or Telegram.

Is Supaplan free?+

Yes. Supaplan has a free plan available on iOS and Android with no credit card required. The Pro plan is $9.99 per month and includes full AI agent access, contact intelligence, private meeting notes, smart inbox, and all scheduling link configurations.

How is Supaplan different from Google Calendar?+

Google Calendar stores and displays events. Supaplan's AI actively manages them — rescheduling, booking, summarizing, noting — and adds contact intelligence and private meeting notes. Scheduling links also require a paid Google Workspace subscription; Supaplan offers them on the free plan.

Which calendar providers does Supaplan support?+

Supaplan currently supports Google Calendar (personal and Google Workspace). Microsoft Outlook and Exchange support is on the roadmap. Apple Calendar is not supported — Apple does not provide a reliable, real-time API for third-party apps to sync calendars, which makes the kind of instant, always-accurate scheduling Supaplan requires impossible. You can sign in with your Apple ID, but you will need to connect a Google calendar to use the calendar features.

Can I sign in with Apple?+

Yes. You can sign in with Apple ID, Google, or email. Note that signing in with Apple only creates your Supaplan account — it does not connect Apple Calendar. To use Supaplan's scheduling and AI features, you will need to connect a Google Calendar account after signing in.

Is my calendar data used to train AI?+

No. Supaplan never uses your calendar data, meeting notes, contacts, or any personal information to train AI models. This is an unconditional commitment — not opt-in, not opt-out.

Where is my data hosted?+

Supaplan is hosted in Switzerland. Your data never leaves European soil. Supaplan is fully GDPR compliant.

Why does Supaplan need access to my calendar?+

Calendar access is the core of what Supaplan does. Without it, the AI cannot read your schedule to suggest times, detect conflicts, reschedule meetings, or take notes linked to events. Supaplan requests the minimum scope needed — read and write access to the calendars you explicitly connect. You can revoke access at any time from your Google account settings.

Why does Supaplan ask for access to my contacts?+

Contact access powers the Contact Intelligence feature — knowing who you're meeting, how often, notes from past calls, and relevant context before each event. Supaplan only reads contacts; it never modifies or exports them. If you prefer not to grant contact access, Supaplan still works fully for scheduling and calendar management.

Can I delete my account and data?+

Yes. You can delete your account at any time from the app settings. All your data — calendar tokens, notes, contacts, and account information — is permanently deleted within 24 hours. Supaplan does not retain backups of personal data after deletion.

Does Supaplan work offline?+

Supaplan requires an internet connection to sync your calendar and run the AI assistant. Your agenda is cached locally on the app so you can view upcoming events without connectivity, but creating, editing, or rescheduling events requires a connection.

What languages does the AI assistant support?+

The AI assistant understands and responds in most major languages — English, Spanish, French, German, Italian, Portuguese, Russian, and more. The app interface is available in English, Spanish, French, and German. You can switch language in your profile settings.